When to Conduct a Guest Survey
As an accommodation provider, travelers choose your property over others for a reason. Some travelers are strictly interested in price. Are you offering the cheapest rate at the time they’re traveling? Then they’ll probably book with you, or your competitor, no matter what special amenities your hotel offers. Others are looking for character in a place. […]
Step-by-Step Guide for Social Media Contests for Hotels
Social media is meant to be a conversation. It’s not only between you and your guests; it’s also between your guests and all their friends. A social media contest is a great way to raise awareness of your property and start a conversation with current, past or future guests. If your property has a modest following, […]
The Simple Secret to Getting a Detailed Hotel Review
Hotels live and die by two things: occupancy rates and reviews. Before the Internet, someone would have to buy a large travel guide on the area they wanted to see to get ratings on a hotel. Unfortunately for them, and the hotel, those ratings were out of date by the time the book was published. […]